Knowledge base

Connection and Steam Guard

Verification codes, session states and login troubleshooting.

When a code is required#

If automatic Guard is unavailable, the panel opens a login verification request. Select the account, obtain a fresh code from the indicated source and enter it. Mobile app and email codes are not interchangeable.

A manual Steam Guard request

Identify the cause#

State or errorNext step
ConnectingWait for Steam to respond.
Incorrect passwordCheck saved login credentials.
Incorrect codeObtain a new code for the selected account.
407Check proxy authentication.
TimeoutCheck the route and retry after it recovers.
Steam rate limitWait for the cooldown before retrying.

Restore the session#

Replace expired cookies with a valid session through the matching import form. Retry login on the affected account; incorrect credentials or an unavailable proxy require fixing the cause.

Import formats are covered in files and sessions; route checks are in proxy setup.